Frequently Asked Questions

  • Yes. Our baby products have undergone additional cosmetic safety testing to ensure they’re suitable from birth. They’re free from essential oils, artificial fragrance, and synthetic preservatives - gentle enough for newborns and ideal for anyone who prefers unfragranced or sensitive-skin care.
    Although created with babies in mind, they’re suitable for all ages and for those who love simple, fragrance-free skincare that nourishes and protects naturally.

  • Yes. Some of our products contain tree nut–derived ingredients, such as shea butter, kukui nut oil, tamanu oil, and avocado oil. These oils are rich in essential fatty acids and nutrients that deeply nourish the skin, but they may not be suitable for individuals with nut allergies.
    Certain products also contain naturally occurring allergens found in essential oils - including Linalool, Limonene, and Geraniol. All allergens are clearly listed in the “Allergens Present” section on each product page.
    If you or your child have sensitive skin or known allergies, we recommend reviewing each ingredient list carefully and performing a small patch test before first use.

  • Never. We’re proudly cruelty-free and only work with suppliers who share our ethical values.

  • No. The Little Wild Spa range is designed for educational and creative play, tested under UK Toy (Safety) Regulations. These kits encourage hands-on, nature-led learning under adult supervision.

  • Keep them in a cool, dry place away from direct sunlight. Because our products are 100% natural and free from stabilisers, they may soften in heat and firm again when cool.
    If your butter melts and re-solidifies, it’s still completely safe to use - you may notice a little graininess, which simply shows the natural fat molecules have cooled at different speeds. It’s a sign of purity - proof that your balm is natural, handmade, and full of real plant goodness.

  • We recommend using all balms, butters, and bath teas within 6 months of opening for optimal freshness and quality.

  • Every ingredient tells a story. We source through trusted UK suppliers who ensure ethical trade, traceability, and sustainability.
    Our shea butter comes from the women of Rurah, Ghana, supporting fair wages, community projects, and sustainable harvesting.
    Our mango butter sustains tribal livelihoods through fair-harvest programmes that protect culture and ecosystems.
    From soothing calendula to golden beeswax, every element is chosen for its purity, safety, and origin - kind to your skin and kind to the earth.

  • No. We rely on nature’s own protectors - like vitamin E and stable carrier oils - to maintain freshness. No parabens, silicones, or synthetic fillers, ever.

  • Most are plant-based. Products containing beeswax are clearly marked. Everything is cruelty-free and responsibly sourced.

  • Yes. Every product is crafted to order in our Kent workshop to ensure it reaches you fresh and full of botanical vitality.

  • Because everything is made just for you, please allow a little extra time. We aim to dispatch within 7 days of purchase. You’ll receive an email confirmation and a tracking link once your parcel is on its way.

  • Currently we ship within the UK only, but we hope to expand soon.

  • Due to hygiene regulations surrounding cosmetics, we cannot accept returns or exchanges on opened products.
    If your order arrives damaged, incorrect, or faulty, please email hello@bodhiandfae.co.uk within 14 days and we’ll make it right.

  • We’d love to hear from you! Whether you’re a retailer, event organiser, or creative partner who shares our values, we’re always open to meaningful collaborations rooted in nature, integrity, and imagination.
    Please email hello@bodhiandfae.co.uk with details about your idea or shop, and we’ll be in touch.

  • Yes - we’re slowly expanding our circle of conscious retailers. Our small-batch approach means quantities are limited, but we love working with kindred businesses who share our ethos of sustainability and craftsmanship.

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